Privacy Policy

AyMakan built the AyMakan Click app as a Commercial app. This SERVICE is provided by AyMakan and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at AyMakan Click unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Phone Number, Address, NAFATH, Collection addresses data, Delivery addresses, package information . The information that we request will be retained by us and used as described in this privacy policy.

We store your primary account information at https://click.aymakan.net (our own backend server) to provide you with a seamless user experience. This assists us in delivering the core functionality of our app and improving the services offered. The data stored is for the same purpose as described in this privacy policy and is handled with the same level of security as described in the security section of this privacy policy.

The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app

Our application integrates Smartlook SDKs to enhance your user experience and to gather insights that help us improve our services. These tools prioritise your privacy. By default, potentially sensitive data, including inputs, IP addresses, on-page emails, and long numbers, are not recorded unless we have explicitly enabled this function. Smartlook allows us to understand user interactions better, but it only collects data that our app already gathers, such as information provided during login. Furthermore, if you do not wish to be tracked by Smartlook, you have the option to opt out. Please bear in mind that legal requirements around personal data collection may vary across regions, and we comply with all local laws regarding data privacy. Our commitment to your privacy is unwavering, and we use the information collected solely to enhance your app experience.

Information Use

We may collect required data for opening an account in our system. We require a full name, full contact details for opening an account.

No further data is collected unless the customer (who has an account with us) starts shipping their shipments with us. During this business you have to provide collection addresses data, delivery addresses, package information etc

We will use the information you provide to enable us to process your shipments and to provide you with the services and information offered through our system and which you request.

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments required by you and us; audit the downloading of data from our system; improve the layout and/or content of the app and customise them for users; identify our app users,; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services.

If you prefer not to receive any marketing communications from us, you can opt out at any time by contacting us at 8001111028.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact you by email address and phone number and identify you from NAFATH.

Also, when you create the shipments we will ask you about Sender & receiver address details to pick up and deliver the shipments.

Sharing of Data

We may pass your shipments data on to a third party in order to make delivery of the shipments to the desired delivery location (for example to our courier or supplier). Your phone number may be used for notifications regarding shipment status.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Our secure data handling procedures are designed to protect personal and sensitive user data to the best of our ability.

Data Retention and Deletion Policy

We retain your data only for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon your request, we are committed to deleting or anonymizing your personal data unless it's prohibited by law.

Consent

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy to verify your identity.

Revoking Consent

As every user consent to our use of your data in the manner set out in this Privacy Policy, a user can revoke his/her consent by sending an email to cs@aymakan.com.sa or contact us here https://aymakan.com/en/contact-us

Requesting to delete your data

By submitting data to us or our agent or using the Site. This data is used to better serve our customers. If a user needs to delete his/her data, then send an email to cs@aymakan.com.sa or contact us here https://aymakan.com/en/contact-us

You can easily delete your data from our application by following these steps:

Log in to your account.
Go to your “Profile”.
Select “Delete Account”
Accept the confirmation message.
Complete delete account by clicking delete account button.
Then your account will be deleted successfully.

Your Rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us at 8001111028

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us.

Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-06-19

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at cs@aymakan.com.sa.

The entity named in the app's Google Play store listing, AyMakan, is the one responsible for the collection, use, and sharing of your information as described in this privacy policy.